SMC is the world's largest manufacturer of pneumatic automation products.
SMCpneumatics.com is powered by Orange Coast Pneumatics, Inc. Our proprietary code helps bring the SMC Corporation of America’s world leading products to market in days, not weeks or months. Our marketing orders are clear, be the best so the purchasing experience is the best. Bring service to a new level supplying cad drawings, catalogs, and answers about SMC products in minutes. Our goal is to offer the SMC Corporation of America and their customers service that is as great as their product. Orange Coast Pneumatics, Inc. is a National Elite Distributor for SMC, and we power smcpneumatics.com.
SMC Business Continuity Plan
As a comprehensive manufacturer of automatic control equipment, SMC aims to fulfill its product supply responsibilities and maintain the trust of its customers by contributing to both sustainable growth and the expansion of technological innovations.
In recent years, the world has seen an increase in natural disasters such as heavy rains, large earthquakes, and the spread of infectious diseases. These have gravely threatened lives, livelihoods, and property. In these states of emergencies, many SMC customers have found themselves working to maintain and recover their economic activities by switching their production to medical supplies and other daily necessities. SMC is able to promptly provide products that meet the needs of its customers anywhere in the world as a comprehensive manufacturer of automatic control equipment that supports automation. SMC is committed to ensuring preparations for any emergency and that its business activities will not stop in the event of such an emergency. This includes maintaining a system that can quickly resume operations in the event of an unavoidable occurrence.
Product & Supply
SMC currently offers over 11,300 basic products with over 560,000 variations. Continuous investment in production and supply chain improvements ensure that these products are available to you when you need them.
The SMC Now! program is an important part of this supply chain system. The program identifies product series and options that are commonly used in the local market. These products are then made available through aggressive local inventory of base components which can be quickly accessorized to offer a broad range of finished product options. Increased local production capabilities ensure that additional products and options as well as sudden increases in demand are quickly manufactured and shipped. Overall, this gives SMC the ability to offer and supply the most comprehensive product range available in North America.
SMC’s Global Engineering Network
SMC is recognized as the global technology leader in the pneumatic industry. The staff at SMC has over 1000 engineers located in the technical centers of Japan, the US and Europe that provide local support to customers throughout local sales groups. The local engineers are available to answer detailed technical questions, design customer specific specials and even develop new products and technologies. SMC believes their local presence is critical to our customer-focused product development process.
Through the verification process provided by 2Checkout. International orders that are placed by credit card must also be accompanied by a customers shipping account to ship against by one of these 3 options DHL, Fedex, UPS. There will be an 8% added charge for all international orders.
We accept American Express, MasterCard, and Visa are the preferred method of payment, but net 30 terms are available for Fortune 500 companies on all orders. Net 30 terms are also available to publicly traded companies on the New York Stock Exchange for orders over $1000 (subject to credit approval). All orders with net 30 terms must be placed on a corporate PO. Corporate POs can be faxed to 714-312-5534. All other companies must pay by credit card or wire transfer.
All orders can be paid for with a wire transfer (some international orders MUST be paid for with a wire transfer, contact us for more information +1 714-312-5419. Choose "Wire Transfer" as your payment method at check out and instructions on how to make the wire transfer will be e-mailed to you within 72 hours. Your order will then be shipped once the transfer of funds is confirmed. Orders under $1000 are subject to a $20 wire transfer fee. Orders over $1000 paid for with a wire transfer receive a 5% discount. Orders over $5000 paid for with a wire transfer receive a 10% discount.
99% of our orders ship complete within 24 hours of being placed, Monday through Friday, with the exception of any item that states otherwise. If an order is placed on Friday, Saturday, or Sunday, it will ship on the following Monday.
All "Air" orders placed prior to 10:00 a.m. PST will usually ship that same day. Any order placed after 10:00 a.m. on Friday will be shipped the following non-holiday Monday. *Please note that our pick-ups for delivery are Mon-Fri only.
Overnight orders that ship on Friday will be delivered the following Monday, unless you choose the Saturday delivery option.
UPS will not ship to PO Boxes, please use a physical street address.
If your shipping address is different than your billing address then there may be a delay in your order for verification purposes. You can expedite this process by making sure your shipping address is on file with your credit card company.
Orders that are refused will be charged the original shipping plus return shipping to us. All returns or exchanges must be new, unused and in the original box and packaging. Partial-Shipping option is subject to extra shipping charges. Charges may vary depending upon partial shipping amount and shipping method chosen. Contact us for details.
Your privacy and security is extremely important to us and your satisfaction is our prime concern. We took extra steps to ensure all transactions will be safe and private. All transactions generated on SMCpneumatics.com are completed with the secured server of Authorize.net or 2Checkout.com who provide the high level encryption servers. Your credit card details are guarded by technology that is completely, 100% secure so you can order with confidence.
We DO NOT store your credit card information on our server. We want you to feel secure when you place an order with us. SMCpneumatics.com is a member of the shopping network and is served through a secure https connection, and we guarantee that we will never share your information with anyone.